Track signal‑to‑noise in channels, decision discoverability, and rework due to miscommunication. Correlate with customer outcomes and team wellbeing, not vanity counts. When measures feel fair and useful, teams volunteer better data, and leaders make kinder, sharper choices about where to invest.
Track signal‑to‑noise in channels, decision discoverability, and rework due to miscommunication. Correlate with customer outcomes and team wellbeing, not vanity counts. When measures feel fair and useful, teams volunteer better data, and leaders make kinder, sharper choices about where to invest.
Track signal‑to‑noise in channels, decision discoverability, and rework due to miscommunication. Correlate with customer outcomes and team wellbeing, not vanity counts. When measures feel fair and useful, teams volunteer better data, and leaders make kinder, sharper choices about where to invest.
Invite competing proposals in writing, timebox debate, and summarize areas of alignment before deciding. Use decision frameworks to focus on tradeoffs, not personalities. When dissent is welcomed publicly, quieter experts contribute, blind spots shrink, and outcomes improve without bruised relationships.
Define who decides when consensus stalls, how to seek a tie‑breaker, and how to document rationale respectfully. Publish service levels for responses. Calm, predictable escalation reduces whisper networks, shortens cycles, and leaves everyone clearer about rules of engagement during crunch time.